Skip to main content

Tame your wild Jira Cloud instance

Learn how Behaviours arms you with the tools you need to finally tidy up your Jira Cloud environments.
A flower in the centre of a window with weeds on either side being pruned

Dealing with a wild, overgrown Jira landscape

Are your Jira issue fields growing like a wild garden, with unwieldy clutter sprouting up in every direction?
When left unattended, Jira issue fields can quickly grow out of control. If you find yourself in an overgrown Jira landscape, struggling to keep your processes in order and your teams efficient, Behaviours is here to help.
In this guide, we'll explore strategies to tidy up the weeds and plant seedlings of best practice you can cultivate to maintain a well-tended garden of productivity for the future.

Do you feel like your Jira instance is…

Cross icon with pink background
Not reaching its potential?
Without a proper way to organise fields and information in Jira, your instance is not serving your business needs fully.

Cross icon with pink background
Prone to human errors and overloaded with information?
The number of fields in different teams and projects makes issue configuration confusing and convoluted.

Cross icon with pink background
Blocking productivity and collaboration?
Wrong information input makes reporting and communication more difficult for managers and team members.

You're not alone—we asked webinar attendees how difficult it is to organise and customise Jira fields within their organisation.

How difficult is it to organise and customise Jira fields in your organisation?

Respondents who answered 'Very difficult' or who needed 'workarounds'.
81%
Respondents who answered 'Easy' and reported no problems.
19%
In our webinar survey, only 19% of respondents found this easy with their current tools!

Transform your cluttered Jira instance

ScriptRunner for Jira Cloud is an essential tool that stretches Jira's capabilities through advanced automation and customisation. Among its most popular features is Behaviours, a magic wand for customising field behaviour in Jira.
With Behaviours in your arsenal, you can align Jira with your business processes, remove clutter, and refine user interactions, leading to a more efficient and streamlined issue management experience.
A comparison image of two Jira boards, one cluttered with weeds and one with a few flower icons

Taking control: a more organised experience

Trim the unnecessary
Just like pruning a plant, Behaviours lets you remove unnecessary fields from view, keeping screens clean and focused.
Cultivate conditional growth
Strategically reveal fields based on conditions, presenting only relevant information.
Protect essential data
Make fields read-only, preventing accidental modifications to crucial data.
Nurture user-specific experiences
Tailor fields to specific user groups, ensuring that each user sees only the information relevant to their tasks.
Flourish with automated fields
Develop templates for repetitive tasks, like descriptions in configurations, based on issue types and reduce manual work.

Security you can rely on

Behaviours benefits from the same security and stability practices available throughout the ScriptRunner suite of products. As Atlassian Premium partners and leading technology providers, we take our responsibility seriously when it comes to data security, privacy, and stability.
Shield icon
I do not know how anybody lives without this app in the Jira ecosystem. Lifesaver.
Review of ScriptRunner for Jira Cloud from Atlassian Marketplace
Colourful watering can icon

Get started with ScriptRunner for free

Sign up for ScriptRunner today and receive a full-feature trial completely free of charge for 30 days.

Start tidying up your Jira instance

Set yourself up for success with these best practice tutorials to improve data accuracy and reporting, remove friction for users, and regain control of your issues.

Prefer to watch a demonstration?

Take a look at our webinar and learn how to prune away excess fields and tailor your Jira environment to your organisational and team needs.

How to automate internal processes

Tailor the issue creation screen to reduce manual work and improve efficiency and productivity.
Use case:
As a Jira admin, you want to assist Jira Cloud users with the creation of Epics. You're doing so by setting up a default description that can help them fill out the necessary information for all epics under a specific project. Behaviours also allows you to configure this default description across multiple projects and issue types. The default description text allows users to reduce the number of repetitive tasks and keep them focused on the right requirements for each epic.
Behaviours scripts:
GIF showing the description field changing when issue type is changed

How to block field editing

Ensure crucial information isn't compromised and can't be edited once it has transitioned stages in a project.
Use case: As a Jira admin, I want to protect the integrity of a business proposal, contained within an epic. In order to achieve this, I want to lock the field where this proposal lives and make it read-only once it has transitioned from 'in review' to 'approved'.
Behaviours scripts:
GIF showing the 'business justification' field becoming read-only when the issue is transitioned to 'approved'.

How to display relevant options when configuring issues

Use Behaviours to automate custom fields for a frictionless, accurate, and consistent data entry process.
Use case:
As a Jira admin, I want to ensure that every time a support request issue type is created under a specific project, the user can select which type of component is required for that request, and if the request is marked as urgent, a second tab with the escalation details is triggered that needs to be filled in by the user that has made this request. The escalation details tab can also be filtered by department, so only relevant fields need to be filled out, depending on the department that has to address the issue request.
Behaviours scripts:
GIF showing the user journey for creating a specific type of issue, with custom fields changing depending on other selections

How to customise workflows by user group

Work more efficiently and gain more control over your issues by making certain fields mandatory for specific users after an issue is transitioned.
Use case:
As a Jira admin, I want team leads to fill out release note details when a story or a task is moved from 'in progress' to 'done'. Other users won't be able to edit this field, and it will be made required for engineering leads only.
Behaviours scripts:
GIF showing a popup window with a mandatory section for release notes when a certain user type moves an issue to 'done'

More focus time, fewer errors

Behaviours is an essential tool for cultivating a productive Jira ecosystem. You can transform your Jira environment into a streamlined and efficient platform by aligning Jira with your business processes, enhancing user experience, and improving data quality.
  • Align Jira with your business processes: Automate field behaviours and enforce specific processes to reduce manual work and minimise errors.
  • Enhance user experience: Simplify navigation and hide irrelevant fields, making issue creation and editing more intuitive.
  • Improve data quality: Use custom templates to guide users in entering information consistently, enhancing the reliability of your Jira issues.
Two neat garden pathways converge, pointing to a Jira issue card with flowers around it
No other automation app comes close in terms of functionality.
Review of ScriptRunner for Jira Cloud from Atlassian Marketplace
Icon of a neat flower pot with a sparkle next to it

Ready to declutter your fields?

Benefit from a more productive environment ASAP with a free 6-month licence for ScriptRunner for Jira Cloud for all new customers.