ScriptRunner for Jira

Back in 2016, I said "ScriptRunner is quite possibly the most useful add-on ever written for JIRA Server." Today I want to update that to "ScriptRunner *IS* the most useful add-on ever written for JIRA." If you're trying to administer or even just use Jira without ScriptRunner, you're doing it wrong;) Scripted fields and listeners are awesome, but that's just part of the incredible usefulness of this app. For example, JIRA provides a basic field configuration, where a field is either always or never required. However, JIRA issues are living objects with a life cycle, such that information which is not known when they are created may be required knowledge later in a ticket's progression. Only ScriptRunner can require data entry at a point in time, or easily monitor aging tickets without installing some other add-in. Need to create a subtask or an issue in some other project based on that data? That's covered too. Similarly, JIRA standard perms can be set for the Resolved and Closed transitions, but these apply to all project users, and can't be configured for any other transitions. ScriptRunner can easily provide for mixed usage by checking group or project role membership when a transition is attempted. Speaking of functions, the additional search functions ScriptRunner adds to JIRA make this app worth buying even if you never use the other advanced features, like "linkedIssuesOf," "subtasksof," or "datecompare." You can locate data that standard Jira search functionality would never come up with. The built-in administration/maintenance scripts make actions that would take hours or even days into a few minute's work. These scripts make it possible for a small team to support over 25,000 users. Want to delegate creating projects or maintaining options of a custom field without granting full admin rights? How about getting your custom field options from some other system rather than maintaining them yourself? Anything else in Jira annoying you? ScriptRunner solves it. Lastly, ScriptRunner's support is simply OUTSTANDING. ScriptRunner events are fantastic to help get started or solve your current script questions-you can ask anything. If you've every asked a question on Atlassian Community, you know that many vendors take days to notice your question or never respond. This team often answers in less than an hour! Bonus, the answers are super-helpful. Best. Vendor. Ever.

Excellent support!! The best addon out there. A must have for all Confluence and Jira admins!

Thank you Olly von Fay-Siebenburgen for your scripting support and script runner is a very powerful tool

Thank you Olly von Fay-Siebenburgen for your support scripting and providing with the detailed explanation and reference documents to guide. Really appreciate.

Excellent support! Thank you Ram Aravindakshan for your professional and prompt assistance with the database-values-picker field issue. The combination of database connection options under ScriptRunner's Resources and script field are powerful tools. We have deployed the new field to PROD.

Amazing support and help, and about the add-on, everything we can't do in Jira, we can do it with ScriptRunner

I am thrilled. I got excellent support without long waiting times. Many thanks to Winnie Koh

Very professioanal app.